Bereavement Helpline & Services

Grief can be overwhelming and you don’t have to struggle with it alone.

There are lots of organisations in Scotland offering free advice and support to help you, a family member, friend or colleague through the process of grief.  Listed below are a list of services and helplines which we hope you find useful.

Cruse Bereavement Care Scotland

The Cruse Scotland website has lots of useful information on understanding the stages of grief and how to move forward after experiencing loss.

Free phone : 0808 802 6161
Website : Cruse Bereavement Care Scotland

Resources for Younger People/Children

Hope Again –The Hope Again website has support and advice for young people dealing with loss. It includes information on how parents can support a grieving child.

Child Bereavement UK –  Child Bereavement UK helps children, parents, and families to rebuild their lives when a child grieves or when a child dies. They support children and young people up to the age of 25 who are facing bereavement, and anyone affected by the death of a child of any age.


Phone: 0800 028 8840

Resources for Grieving Parents

Child Death Helpline
This helpline offers support for anyone affected by the death of a child, at any age. Visit their website for more insight into the services they offer or give them a call on 0800 282 986.


This is a funded service providing support for parents bereaved of a child under the care of Glasgow’s Royal Hospital for Children:

Phone: 0141 370 4747


Resources for Older People

Silver Line Scotland is the confidential freephone helpline for older people in Scotland, open 24 hours a day, every day of the year. Learn more via the Age Scotland website. 

The service is provided by The Silver Line Helpline and Age Scotland working in partnership. Silver Line Scotland provides information, friendship and advice to older people and those seeking advice on how best to support older friends and family members.

Phone: 0800 4 70 80 90 (24 hours a day)
Textphone: 0845 226 5851 (Monday to Friday, 8am-8pm)
Telephone interpretation is also available
*The freephone number will not be free from most mobiles so, if you are using a mobile phone, call 0300 4 70 80 90 which will either be free or charged at local rate.

Resources for those who lost a loved one unexpectedly

Petal is for people experiencing trauma and loss and they support families and friends of murder and suicide victims through telephone counselling. They provide a drop-in centre in Hamilton and outreach programmes in Glasgow and Edinburgh.

Phone: 01698 324 502